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Implementing trauma-informed safeguarding systems

We help organisations identify risk, align services, and deliver complex system change safely, at pace, and inspection ready.

Supporting complex, high-risk systems across public services, including Bairns' Hoose, safeguarding, and higher education.

Who we work with

We support:

Multi-agency partnerships implementing Bairns' Hoose

Public sector organisations strengthening safeguarding systems

Universities and higher education institutions

Leadership teams preparing for inspection or scrutiny

Why safeguarding systems fail

Why safeguarding systems fail

Most organisations are committed to trauma-informed practice, but struggle to implement it at a system level.

Common challenges include:

  • Fragmented services and unclear pathways
  • Delays in decision-making and coordination
  • Lack of shared standards across partners
  • Limited evidence of impact for inspection
  • Unidentified risk sitting within the system

Even well-intended systems can create risk without a clear and structured implementation approach. That is where TICCS can help.

A different approach to system change

TICCS works at system level to support organisations in designing and implementing safeguarding systems that are:

This structured implementation support extends further than generic training.

  • Child-centred and rights-based
  • Operationally realistic
  • Aligned across agencies
  • Evidence-informed and inspection-ready

Start With a Safeguarding Diagnostic

Safeguarding Diagnostic

The Safeguarding Diagnostic provides a clear and independent view of your system.

YOU WILL GAIN:

  • A baseline position
  • Identification of risks and gaps
  • Alignment to national standards
  • Practical recommendations
  • A roadmap for improvement
Book your Safeguarding Diagnostic

We support delivery through the TICCS Implementation Risk Architecture™, ensuring:

  • Clear governance
  • Coordinated multi-agency working
  • Reduced delays
  • Measurable progress
  • Inspection readiness
Learn about our Implementation Framework

From Insight to Implementation

Implementation Framework

Where We Add Most Value

We are particularly effective where:

Multiple agencies must work together

Systems lack alignment or clarity

Inspection or scrutiny is approaching

Risk is present but not fully visible

Change has started but is not progressing

Trusted to Support Complex System Change

TICCS has supported work relating to:

Bairns' Hoose Implementation

With strict analysis of existing systems and frameworks under the Bairns Hoose and UNCRC Standards, we provide the highest quality of consultancy and allow partners to steer their partnership towards an end goal that will give vulnerable individuals the opportunity to feel safe, whilst also dealing with any aspects that may have been traumatic in the past.

Safeguarding in Higher Education

With previous experience working with higher education in Scotland, we have first-hand experience with how universities and colleges are run and what existing safeguarding systems are in place. This allows us to identify issues that prevent both students and staff from feeling safe on and off campus, directly affecting their studies and work.

Multi-Agency Coordination

Our experience in dealing with complex systems and structures here at TICCS allows us to use technology in an efficient and productive way, ensuring partners are kept informed on operations and given clean and understandable debriefs regularly. This allows us to utilise expert knowledge whilst navigating complex frameworks and agencies that may otherwise have proven difficult.

Workforce & Data Frameworks

Our previous data analysis work using thousands of pieces of data alongside our use of Microsoft Excel and PowerBI to create detailed and appropriate visuals results in a singular, clear and detailed report. This report gives educated and rational conclusions for past performance, existing structures and future roadmaps so that partners know exactly what to work towards and how to achieve it.

Helen Pasquale

Led by Helen Pasquale

TICCS is led by Helen Pasquale, a former Detective Inspector with Police Scotland and national lead for the Scottish Child Interview Model.

Helen brings over 30 years' experience in child protection, serious crime, and multi-agency systems.

Read more about Helen →

Ready to Understand Your System?

Book your Safeguarding Diagnostic