← Back to all blogs
Safeguarding Brief: What Good Practice Looks Like When Mental Health Risk Is Known
Safeguarding

Safeguarding Brief: What Good Practice Looks Like When Mental Health Risk Is Known

The 2025 National Review of Higher Education Student Suicide Deaths found that almost half of the students who died had known mental health difficulties — and universities did not adequately mitigate that known risk.

~50% had known mental health difficulties ~1 in 3 had a formal diagnosis Support was inconsistent & fragmented
This represents a systemic safeguarding failure — not an individual one. Below is what good practice looks like, aligned to governance expectations, trauma-informed principles, and defensible risk management.

1. Governance Level Safeguarding Oversight

What Good Looks Like
  • Governing bodies receive regular, structured reports on mental health risk, serious incidents, and system pressures.
  • Clear lines of accountability for student safety, including a named senior leader responsible for safeguarding.
  • Risk registers explicitly include student mental health risk, with controls and mitigations monitored.
  • Boards understand duty of care, duty of candour, and trauma-informed governance.
Why It Matters

Without governance oversight, risk becomes invisible until a crisis occurs.


2. Early Identification and Proactive Risk Monitoring

What Good Looks Like
  • Systems that flag students with known vulnerabilities (diagnosis, disability, previous self-harm, crisis episodes).
  • Staff trained to recognise early indicators of deterioration.
  • Clear pathways for escalating concerns to specialist teams.
  • Multi-agency information sharing where appropriate and lawful.
Why It Matters

Universities cannot mitigate risk they do not track or understand.


3. Coordinated, Multi-Disciplinary Support

What Good Looks Like
  • A single coordinated plan for each high-risk student, shared across relevant services.
  • Regular case reviews involving wellbeing, academic staff, disability services, accommodation, and external partners where needed.
  • Clear ownership: one person or team responsible for coordinating support.
  • Trauma-informed practice embedded across all interactions.
Why It Matters

Fragmented support is one of the biggest contributors to preventable harm.


4. Clear, Predictable Escalation Pathways

What Good Looks Like
  • Staff know exactly when and how to escalate concerns.
  • Escalation thresholds are written, trained, and consistently applied.
  • High-risk cases are escalated immediately, not left to drift.
  • Out-of-hours escalation routes are clear and accessible.
Why It Matters

Inconsistent escalation is a core failure identified in multiple student death reviews.

"Risk known but not mitigated is not a gap in information — it is a failure of system."

5. Trauma-Informed Communication and Family Engagement

What Good Looks Like
  • Families are involved appropriately and sensitively, with consent where required.
  • Communication is transparent, timely, and compassionate.
  • Staff are trained in trauma-informed responses to distress and crisis.
  • Students are not left to navigate complex systems alone.
Why It Matters

The national review found families were "excluded" and universities were "evasive" — a direct safeguarding failure.


6. Defensible Documentation and Decision Making

What Good Looks Like
  • All decisions recorded clearly, including rationale, risk assessment, and actions taken.
  • Case notes follow a consistent, defensible structure.
  • Serious incidents trigger a formal review with family involvement.
  • Reviews are transparent, timely, and lead to system learning.
Why It Matters

Poor documentation undermines defensibility and prevents learning.


7. Staff Capability and Confidence

What Good Looks Like

All student-facing staff trained in:

  • Recognising risk
  • Responding safely
  • Trauma-informed practice
  • Sexual misconduct response
  • Escalation and documentation

Specialist teams trained in:

  • Case handling
  • Interviewing
  • Decision making
  • Multi-agency working
Why It Matters

Inconsistent staff responses were a major factor in recent failures.


8. System Learning and Continuous Improvement

What Good Looks Like
  • Serious incidents reviewed using a structured, trauma-informed methodology.
  • Findings shared with governance, staff, and (where appropriate) families.
  • Actions tracked to completion.
  • Annual safeguarding assurance report produced for the governing body.
Why It Matters

Learning must be systemic, not individual.

The 2025 National Review makes clear that the problem was not a lack of information — it was a failure to act on information already held.

Good safeguarding in higher education is not simply about having a policy. It is about having systems that are actively monitored, consistently applied, and structurally accountable — so that when mental health risk is known, it is also mitigated.

Predictable. Defensible. Trauma-informed.
That is what good safeguarding looks like.

Strengthening safeguarding and mental health systems in higher education

If your university is strengthening its safeguarding and mental health systems, TICCS supports institutions to build approaches that are predictable, defensible, and trauma-informed.

Whether you need a safeguarding review, governance support, or staff training — we can help you build the right structures from the ground up.