
Transforming Organisations with Trauma-Informed Solutions
At TICCS, we have extensive experience collaborating with local Scottish Councils to implement our trauma-informed practices.
Our Work With Lanarkshire Council
Over the last 8 months TICCS has worked directly with both North and South Lanarkshire Councils with our expertise in The Bairns' Hoose Standards, Trauma Informed Operations, as well as our effective data analysis, providing concise reports covering a number of important factors. These practices have allowed us to effectively assist in the development of trauma-informed spaces, improve service delivery, and ensure that the needs of children and families affected by trauma are met with empathy and care.


Services We Provided
Our team conducted comprehensive assessments of potential interview sites, utilizing π data-driven insights to evaluate accessibility and suitability. By analyzing historical πΆββοΈ travel times and distances of individuals with prior trauma, we provided π evidence-based comparisons between current and proposed locations.
Using Microsoft Excel and Power BI, we developed interactive visuals, including:


- πΊοΈ Detailed travel distance maps to illustrate accessibility differences.
- β³ Time-based commute analysis to evaluate efficiency for participants.
- π Public transport proximity mapping, highlighting nearby stations, routes, and service reliability.
- π Geospatial mapping of participant residences relative to proposed sites, ensuring optimal selection for convenience and inclusivity.
Interested in these services for your council? Check out our Council Travel Reports Here.
Each location was meticulously assessed against Bairns Hoose Standards, ensuring environments were safe, accessible, and welcoming for children undergoing sensitive interviews. Our evaluations focused on:
- π‘ Outdoor space β Examining the availability and suitability of outdoor areas to provide comfort and respite, fostering a child-friendly atmosphere that promotes well-being.
- βΏ Disability access β Assessing entryways, interiors, and facilities to ensure barrier-free accessibility for individuals with mobility challenges, aligning with inclusivity requirements.
- π Parking & transport access β Determining whether locations provided on-site parking or had reliable nearby options, ensuring convenience for families and professionals traveling to the site.
- π Building appearance & atmosphere β Evaluating architectural design, interior ambiance, and overall environment to ensure warmth, security, and emotional comfort for children involved in trauma-sensitive discussions.
- π Security & safeguarding measures β Reviewing entry restrictions, surveillance systems, and safety protocols to maintain a secure and protective environment for all visitors.
- π Facility infrastructure & staff resources β Ensuring locations had adequate spaces for interviews, staff offices, and child-friendly areas, supporting efficient and ethical operations.
- β Compliance gaps & improvement opportunities β Identifying elements that met standards and highlighting areas where enhancements were needed to fully align with best practices.
By combining data-driven insights, on-site evaluations, and compliance assessments, we developed strategic solutions to enhance location suitability, operational efficiency, and child-centred care in accordance with Bairns Hoose Standards.
Our approach addressed key challenges by:
- π Data-Backed Decision Making β Utilizing travel analysis, geospatial mapping, and accessibility metrics, we identified optimal locations that reduced travel burden and improved convenience for those affected.
- π’ Facility Enhancements & Environmental Adjustments β On-site evaluations highlighted areas needing improvement, including disability access, outdoor spaces, parking reliability, and emotional comfort within each setting.
- β Strengthening Compliance with Bairns Hoose Standards β Through detailed assessments, we ensured each location met core safety, accessibility, and child-centred design principles, while identifying practical upgrades for long-term sustainability.
Post
Clyde Offices
2nd Floor
48 West George Street
Glasgow
G2 1BP