Workforce Wellbeing and Residential Services — TICCS
Vicarious Trauma

Organisational Change and Safeguarding

Protect your people and your practice. We help frontline teams and children’s homes build safer, more resilient cultures through wellbeing-centred leadership, reflective supervision and trauma-informed care.

Vicarious Trauma

Overview

Who this is for

This service is designed for organisations with statutory safeguarding duties or a commitment to trauma-informed transformation. We work with:

  • Local authorities and education services.
  • Colleges, universities and student support teams.
  • Children’s services and residential care providers.
  • Health and social care partnerships.
  • Multi-agency safeguarding boards and leadership teams.

Why this matters

  • Gives organisations a safer and clearer way of working so staff actually know what to do, beyond just what the policy says.
  • Closes the gaps that cause safeguarding failures like messy systems, slow decisions and unclear accountability.
  • Leaves teams stronger and more capable than before, with routines that actually stick in the long-term.
Vicarious Trauma

What We Offer

Organisational Change Support

  • Trauma-informed culture audits and maturity assessments.
  • Policy and procedure review.
  • Leadership development and reflective supervision.
  • Implementation planning and change management.
  • Inspection readiness for Education Scotland, Care Inspectorate and HIS.

Safeguarding

  • Safeguarding policy redesign and alignment.
  • Roles, thresholds and escalation frameworks (IRD, JII).
  • Designated Officer training for HE/FE.
  • Prevent responsibilities and Adult Support & Protection.
  • Case management, information sharing and risk assessment.
  • Safeguarding in research, placements and campus life.
Vicarious Trauma

Delivery Options and Outcomes

Delivery Options

  • Bespoke consultancy or training packages.
  • Full day or multi-session delivery.
  • Policy alignment reviews and case review workshops.
  • Can be integrated with Trauma-Informed Practice, Leadership or LASER training.

Outcomes

  • Confident and consistent safeguarding practice across teams.
  • Stronger relationships and safer services.
  • Clear governance evidence for inspection and audit.
  • Improved multi-agency coordination and defensible decision-making.

FAQ

How do you tailor support to our needs? We start with an initial assessment to understand your current practices, pressures and duties. From there we design a programme that best fits your sector and situation.

How does this align with Scottish safeguarding legislation? All recommendations and training are grounded in Scottish law, and influenced by the appropriote standards and frameworks.

Can this be delivered alongside other training/services we are interested in? Yes! You can contact us directly with your needs, or use our Google Form linked below with your needs and specifications.

Next steps

Schedule a short consultation so we can map your needs to the right programme and delivery format. Workshops can be tailored with sector case studies and managerial inputs to support sustained change.